Customer Testimonials
Excellent customer service! The staff goes above and beyond the call of duty. Great prices too.
Safe friend service. Love this place. Always get in and get out. No waiting. Matt is awesome.
Excellent buying experience and Parker Rains took great care of us. Will definitely return when it's time to buy another car.
Fast and friendly. Reliable service that you can trust and gives great peace of mind
I can’t say enough good things about Mark Brickey and Tim Simmons. They went above and beyond to help me. If you want someone that will give you a great deal and take care of you at the same time it’s them! I will recommend them to everyone!
Every time I go into Sand Mountain Toyota everyone is great, they all know who I am and they call me by name. Jason Noojin and Marshall Brooks are second to no one! Being a business owner myself, I would love to have them come train my group in the art of customer service and the value it brings to ensure happy customers and repeat business. They are truly a great asset to your company!
Helpful and you so nice and professional and they do not charge so many fees!!!
Friendliest and best Toyota dealership. Just had 10k maintenance done while drinking the provided coffee in the spacious waiting area. When car was ready it had been washed and vacuumed, which has always been a perk.
Very informative salesman and got our vehicle and paperwork done in a timely manner. Would definitely recommend this dealership.
The total experience was the best I have ever had at any dealership I have ever used.
This dealership treats each customer with respect and a smile. Service department does quality work.
Fast, prompt and courteous service always! The best in sales and service. Highly recommend this team.
Excellent service, great experience with getting my car serviced. Every employee encountered was friendly and knowledgeable. Wait period was short and my wife and I stayed in a very comfortable setting. Talked to Chris Mays about purchasing a new vehicle and was very happy with the outcome. Thanks
Excellent service, friendly personal. The ease of scheduling and attention to customer service means so much. My Toyota dealer for service and future purchases.
This was my first service and it was a very pleasant experience. Gia was great and I will be back.
Y’all were professional and quick with my first service the car looked great all of the way around.
The service department at this dealership is always top notch and very prompt, professional, and courteous.
The employees are always kind and their to help in anyway. The service is top notch! They get you in and out with quality service.
People are friendly and knowledgeable. Service is great. I never have to wait too long
Excellent dealership and great people to work with. Big thanks to Mike Colvin and Matt Formby!!
Dependable,Honest ,Always do what they say there gonna do Service is completely Satisfying not a long wait and ask if there’s anything else they can get you
Excellent service. The customer is CD always treated top notch. I won’t trade with anyone else.
Very impressed with the service. Service members were very friendly. Service was on time and car was very clean when they finished.
Very pleased with this dealership.very helpful and courteous.they care about you as a customer. I would highly recommend this dealership.I will use this dealership for any future auto needs .👍🇺🇸
Great service and staff. Thoroughly explained what needed to be done and all work completed. Prices seemed reasonable. Will use again.
First time using the service dept here. Rob was very courteous and knowledgeable. Great experience. Will continue doing business here.
They are thorough in the checkups. The descriptions of automobile parts ratings are easy to understand. Their work and professionalism to service my car are outstanding. I’m confident in the performance of all my vehicles!
Friendly staff and waiting area. Been using SMT for 13 years Good service and expertise.
Great service and great people didn’t have appointment worked me in in less than thirty minutes
A great and very friendly dealership. I would recommend this place to anyone who want a dealership that treats you like a person.
They are fast and very friendly. We have bought several cars from them and have been very satisfied with them. Troy in service is wonderful
Super personnel at this dealership. The service staff are all friendly and take care of you the moment you get to the dealership. Quick and efficient service and superior treatment after the service with a car wash and vacuum.
Great experience! They got us exactly what we wanted. No terrible extra market adjustment fee. Best dealership I’ve ever used,would highly recommend!
Matt at Sand Mountain Toyota is so helpful. Always good service at this dealership. I take my Highlander there for all services.
Awesome!!! Very prompt,efficient and very friendly. First time using them just moved back to Guntersville after 40 years. I have been driving Toyotas all my life!!
Courteous, professional and timely. No pressuring to buy this or that. Very pleasant to do business with.
Gary was the best. He made buying a new car so easy. Thank y’all for a great experience
Treated well and very friendly, always explain everything that could cause problems with the auto
Extremely nice, accommodating! They even vacuumed and washed my car!!! Will for sure go back!
Great service everytime I come here! I highly recommend Matt and all the service advisors!
The dealership was prompt, told how long service would take and explained what they did when finished.
I have had 2 Toyotas , and now I have bought My third . This one was the one I wanted 5 years ago . All the Men and Women at Toyota are always helpful and courteous and now Mike Colvin called Me at just the right time to get the car I Love ! Thanks to all .
Great help in diagnosing my 2012 Camry's issue today! Bobbie Harrison was very kind and helpful! They are quick and efficient. I will definitely be purchasing my next vehicle from Sand Mountain Toyota!
Very knowledgeable, friendly staff. Didn’t wait long. Always get the job done. I will always be a customer as long as Matt is there.
Outstanding customer service, finance and sales departments. Recommend Clay Guthrie as a sales person. He done a wonderful job.
Great Service! Will definitely use them again and again. Matt the service man was great!!!
Everyone is always gracious, friendly Excellent service, they explain all being serviced. Even wash my Tacoma, my husband said it's nice and clean. I would recommend them, you won't be disappointed!! This is my first pickup truck. I love it, just right for me.
Love it, Mike Colvin was a great help to us. Found the car I wanted.
Great service staff was extremely helpful and made me feel right at home I will definitely do buy from them again I and I would highly recommend
This is not like any car dealership you have ever been to before. Very personable service. They want their customers to be happy and they treat you like family. Automotive dealers have a reputation of being untrustworthy and out to grab every penny they can. This is a place you can trust to treat you right, whether buying or getting service. I would never consider another Toyota dealership.
I have never worked for are had service done by a better group of people that Sand Mountain Toyota,you guys are awesome
They have excellent customer care and attention to detail. I drive past another dealer to go here.
Great cars, great prices, no-hassle experience, lots of buyer perks, pleasant facility for purchase or service.
Awesome service! Quick and very friendly. Easy to get appointment and very good to verify all needed on vehicle.
Their service department is outstanding. They do a great job on servicing my vehicles. Jason is my service tech. He does a great job and doesn't mind answering any question that I might have.
Fantastic service!! Would recommend this dealership to friends and family!! Treated my wife and I with good old Southern hospitality.
Always cheerful, helpful, professional and very polite. They are knowledgeable and they explain what they did and what they need to do to keep my 4 Runner in top condition.
Definitely the best dealership I’ve ever been in. They make you feel at home and even play Christian music this place without a doubt is top notch and ran with perfection My salesman Dre was super Nice and Jake in finance was very knowledgeable and nice.Definitely would recommend them
We have bought two vehicles from Sand Mountain Toyoto and have been very pleased with the professionalism. More importantly they strive to make you feel like family. Also the service department is excellent!
Extremely helpful and helped me with the new car purchase, very friendly too. Exceptional service.
I have been bringing my 2018 Highlander for service since day 1.The service is rated #1 to me. I have been having Jason as my service rep. He does a great job and explains what was done.
Very professional to deal with. Always gives good service. Would recommend them to anybody. Will keep doing business with them.
They do everything and courteous and efficient. They always wash my car. I dealt with Matt and he is always so friendly and does the best job.
I bought my car here in back in August 2015 and I always bring my car to Sand Mountain Toyota to be serviced. The service department is always professional and very nice, I love that they treat you like family and my service person Bobbie is the greatest. They always check everything and even vacuum the inside of my car and wash it and they're quick and thorough.
Prompt, professional service is how I would describe my service visits. The showroom and waiting area are well appointed and comfortable. I would recommend this dealer!
Great service and great people. Needed car serviced and they handled everything. Will use them again and recommend them to anyone looking for service work
Sand Mountain Toyota has excellent customer service after your purchase. The warranty on their new vehicles is amazing. Chris Mayes is an honest salesman. Thanks!!
Friendly and quick. Neat and efficient. Don’t try to sell you things you don’t need. Fair. Restroom and waiting area are arranged for social distancing.
Very Friendly staff. Very helpful and pleasant to work with. Was Fair and reasonable with price negotiations. I Enjoyed doing business with them very much.
Salesman was very polite and helpful without being overbearing or pressuring. Dealership was very clean and hospitable. One of the fastest & simplest car deals in my life.
This is NOT your typical dealership, quality people, REAL service and a honest! Telling all of our friends and family. Thank you Clay! We will be your customer again.
Jason was fantastic! Got right in and kept me informed the whole quick and efficient time I was there. I strongly recommend Jason and his service team to everyone that needs their vehicle taken care of.
As always we had a great buying experience from the start to finish!! We found the perfect car in a price range bee could afford!
The people there are friendly and doing everything to make sure that you were taking care of. Will be telling my friend's about them
Awesome place! Ask for Danny he is great very friendly and professional! This place is even good buying a new car! Not pushy at All
Thank you Sand Mountain Toyota, we had a great buying experience! We have bought cars from other dealerships in the past, and SMT is our favorite! A huge thank you to Rhonda! She helped us get our 4Runner and made the process fast and easy. Everybody was friendly and the dealership was clean and nice!
Had a great experience purchasing my vehicle at Sand Mtn Toyota. Zach my sales person was very helpful and got me exactly what I wanted with no hassle what so ever. I recommend Sand Mtn Toyota to anyone wanting to purchase a Toyota.
Rhonda was great to work with, very friendly and made me feel at home. I am a repeat buyer and was very impressed with your dealership.
Excellent work and rapid response! High quality service on my 1999 Toyota Tacoma. Completed before the estimated time. Would definitely use Sand Mountain Toyota again.
Great experience love my truck would send anybody there hope to do business with them again someday if the customer service is as great as the sales I should have no problems
It was a very pleasant and expedited process. They took my trade-in and made me a fair offer. Everyone was very pleasant and eager to assist.
Thanks to Luis for his help with our used truck purchase. Would come back again when it’s time for another car or truck purchase
Had the pleasure of working with Zach Crews. He was top notch when it came to professionalism. The process of purchasing the vehicle was painless and quick.
Did a great job on fixing the recall and oil change.They did a really good job on washing, cleaning and vacuuming the vehicle.Thanks!!!
Awesome. Gary was amazing to work with as well as Chad. Couldn’t ask for better. Quick and efficient. Honest and kind. Looked out for us.
The dealership was very easy to deal with. They found the vehicle I was looking for and delivered it in a timely manner. Gary was very knowledgeable , helpful and a pleasure to do business with. I will recommend the dealership to friends. I highly recommend them.
I had a wonderful buying experience. David made my first purchase at San Mountain Toyota quick and with my whole. Thanks again for everything! We will be back.
The staff at Sand Mountain Toyota was extremely helpful when our car wouldn’t start after I got out of the hospital! They allowed us to have the car towed there and took care of us immediately! We were quickly back on the road with everything running wel.
It was an absolute pleasure working with Rhonda (help me Rhonda) and Mark at Sand Mountain Toyota! This was my first car purchase after the death of my husband. Rhonda and Mark made sure they found what I wanted and needed to transport my little family safely. I highly recommend!
Very please with my experience at this dealership. I was recommended to the salesman Luis Martinez and I would give him 10/10. A very helpful salesman. Helped me look at my options and makes sure to help me through the whole process and anything afterwards. Highly recommend!
Great riding suv for long trips. Seat feels comfortable on long rides. It has tight controls that takes curve easier than other suv I owned
I had an excellent experience with this dealership. Everyone was very kind and helpful, even when I came back for routine maintenance. I work nights, and they were good to work around my schedule. I really recommend them!
Courtesy, honesty and prompt good service is what I've gotten from Sand Mountain Toyota. Mr. Rogers is always like family, friendly and very professional with the job at hand. Always leave this dealership with peace of mind knowing my vehicle has been properly taken care of and fixed. I'll probably get a new set of tires from them in October. Satisfied customer
This is my third purchase from Sand Mountain Toyota. It was very easy, no stress no hassle. I would recommend my salesman, Tim Simmons. He is wonderful to work with. I will certainly buy from them again.
Excellent service and quick turnaround for an older Toyota Tacoma. Troy worked with me for a quick and thorough response. Great work by everyone involved.
I would recommend Sand Mountain Toyota to ANYONE! You will be very satisfied with their services, team members, and vehicle's. Good job S.M.T!
Bobbi in service department has and still an great addition to your team her and Marshall both are the main reason we do business with Sand Mountain Toyota
Thanks to Zach for answering all my questions and staying a little after hours so I could pick up my new 4Runner. Everyone was really nice and made me feel welcome. I now have my dream vehicle.
The staff is always friendly and knowledgeable. The facility is always neat and clean. The dealer I have bought my last 4 cars from always comes to speak to me when I’m there. Quick service.
I bought my 2016 Camry from Sand Mountain Toyota and I have always had my car serviced there. They are very friendly and have an excellent service department.
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