Customer Testimonials

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DealerRater Feb 22, 2024

Always helpful, honest and pleasure to work with. Been buying and trading since 2007, awesome people

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Google Feb 22, 2024

There is always hospitable and timely service. Great consideration for customers.

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DealerRater Feb 21, 2024

Always pleasant, on time, goes the extra mile to help, knowledgeable when I call them they always have an amswer

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Google Feb 21, 2024

They were super attentive and answered all questions I had regarding buying a new vehicle. Thank you Sand Mountain Toyota!

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Google Feb 20, 2024

The best service department hands down.. Jason handled all or my questions and was top notch with keeping me up to date with the service!!!

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DealerRater Feb 20, 2024

Sand Mountain Toyota, Albertville, Al is a customer friendly; efficient service facility, professionally run with outstanding customer service. Customer service agent Matt Formby always provides excellent detailed service updates, and excellent personal communication. A well run facility with excellent staff and great work by the mechanics. Thanks Sand Mountain Toyota!

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DealerRater Feb 19, 2024

Excellent service, staff is top notch. Jason the service manager let me know that I need tires soon and told me about an upcoming sale.

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Google Feb 19, 2024

The service was really great and they were really helpful in getting my car serviced in a timely manner.

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Google Feb 18, 2024

Great experience. Tim Simmons is great and the whole process was the way it should always be.

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Google Feb 17, 2024

Always great service, but they didn't wash my truck like usual, can't complain, great place

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DealerRater Feb 17, 2024

What a wonderful experience.. Everyone was very helpful, very kind , and professional.. Time flew while I was waiting for my car on a Saturday afternoon. Thank y’all at Sand Mountain Toyota.. I will definitely be back to see y’all ..

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DealerRater Feb 16, 2024

Do not have to wait, very efficient, comfortable waiting area, and love getting my washed

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Google Feb 16, 2024

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Google Feb 16, 2024

Service department was very knowledgeable, friendly, and efficient..

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Google Feb 15, 2024

Fantastic dealership! Friendliest and most competent service department I’ve ever worked with.

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Google Feb 15, 2024

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DealerRater Feb 14, 2024

Great service. Everyone that I had contact with was super nice and helpful. They were all very friendly. I would recommend this dealership to anyone looking for a vehicle.

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Google Feb 13, 2024

Today when I picked my car at dealership the problem was solved with minimum of parts needed. My confidence in their work was greatly improved. Thanks.

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Google Feb 13, 2024

We have purchased 2 new cars and a pickup from Rhonda. The Service dept. Is professional. They always washed our vehicles after maintained visits. Good people.

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Google Feb 13, 2024

These people are awesome! Needed new car for family. They made it so easy . Definitely recommending them to all friends

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Google Feb 13, 2024

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DealerRater Feb 12, 2024

Sand mountain does a great job working with my schedule to make it as easy as possible to get my service regularly.

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DealerRater Feb 11, 2024

Everything was satisfying and will be getting my service done here from now on. Very pleased.

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Google Feb 11, 2024

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Google Feb 10, 2024

Great sales team. Price was what we agreed on, No hidden fees or dealer mark ups. 2nd car purchased from them. I will also buy my next car from Sand Mountain Toyota.

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DealerRater Feb 9, 2024

Friendly and professional group that made buying a vehicle comfortable with no pressure to the customer.

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DealerRater Feb 9, 2024

The staff were very nice, very respectful, and very helpful. I was set up with car play. I had my car filled up and cleaned before Inpicked it up. It was a very easy process and I recommend Sand Mountain Toyota.

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DealerRater Feb 9, 2024

Great work force everyone so nice . Mat Formby takes care of everyone with a smile

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Google Feb 8, 2024

Phenomenal experience in the service department! Matt Formby helped me and I was in and out in less than an hour, this is the best service I have ever gotten with my Toyota!

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Google Feb 8, 2024

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Google Feb 7, 2024

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Google Feb 7, 2024

Troy is great at Toyota he always takes excellent care of our vehicle

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Google Feb 7, 2024

Drew did a great job! Great communication and experience.

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Google Feb 6, 2024

I absolutely love my New Grand Highlander!! Sand Mountain Toyota is the absolute best!!!!

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Google Feb 6, 2024

Sand Mountain Toyota is the best! Very friendly staff and quality service.

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Google Feb 6, 2024

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DealerRater Feb 6, 2024

Tim Simmons was very professional and HELPFUL! I was pleased with the timely responses, information provided and he’s so friendly. Wayne delivered the vehicle and was also friendly and professional. Working with Sand Mountain is easy and the deal was very good. This is our second car from Sand Mountain!

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Google Feb 5, 2024

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Google Feb 5, 2024

Best customer service. I give it a 5 star.

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Google Feb 4, 2024

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Google Feb 4, 2024

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Google Feb 4, 2024

It is always a great experience with Sand Mountain Toyota! They are very friendly and not pushy. I will come back again.

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Google Feb 4, 2024

Bobbie was the best I was here from out of town and reached my first maintenance mileage when I arrived she was very nice and professional and took care of me right away. She has the best Customer Service. Thank You Sand Mountain Toyota

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Google Feb 4, 2024

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Google Feb 3, 2024

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Google Feb 2, 2024

We had a great experience with Sand Mountain Toyota. We were very pleased and will definitely shop with them again!

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Google Feb 2, 2024

Great folks and great service even with a stranger from out of town

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Google Feb 1, 2024

I’m so appreciative to Clay, Chad and especially Mark for an exceptional deal and experience.

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Google Feb 1, 2024

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Facebook Feb 1, 2024

Awesome experience. Rhonda and Mike did an outstanding job helping me with my new Grand Highlander.

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Google Jan 30, 2024

Very friendly, easy to work with. Just a good, down-home local dealer.

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Google Jan 30, 2024

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Google Jan 30, 2024

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Google Jan 30, 2024

Everyone is so friendly and helpful! The service is excellent!

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DealerRater Jan 29, 2024

They are very friendly people. They are very knowledgeable people. Thanks for a great job

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Google Jan 29, 2024

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DealerRater Jan 29, 2024

Amazing service professional absolutely amazing sales person very knowledgeable about all aspects of the product I have used the service department previously it was great also

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Google Jan 27, 2024

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Google Jan 27, 2024

We got our new fob today. Y'all did Great. Thanks

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Google Jan 26, 2024

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Google Jan 26, 2024

Today was the EASIEST and most PROFESSIONAL car buying experience I’ve ever had.

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Google Jan 26, 2024

He was excellent at checking my car and doing what repairs that were needed

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Google Jan 26, 2024

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Google Jan 26, 2024

Our salesman, Drew Epperson, did an excellent job showing us a variety of vehicles (actually every Tacoma they had). Parked them side by side so we could easily compare. He was knowledgeable about the differences and helped us narrow down the choices based on our feedback. We will go back to Drew and SMT for our next vehicle.

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Google Jan 25, 2024

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Google Jan 25, 2024

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Google Jan 25, 2024

Excellent service. Timely, professional, friendly. Thank you Sand Mountain Toyota.

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Google Jan 25, 2024

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Google Jan 25, 2024

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Google Jan 25, 2024

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Google Jan 25, 2024

Got a good deal and Rhonda Williams the sales lady was awesome. Ive never been a fan of dealerships but she made it simple and quick.

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Google Jan 25, 2024

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Google Jan 25, 2024

They've always had a great team and still do. Thanks smt for my free tire plug( along with the recall:)

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Google Jan 25, 2024

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Google Jan 24, 2024

Fast and friendly service. No surprises and always very helpful. Looking forward to my next service.

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Google Jan 24, 2024

My experience was great. I came with no appointment and had to wait less than an hour. The experience was very positive!!!!

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Google Jan 23, 2024

We shopped on line and Clay was super helpful. Sent me information and pictures of the used sequoia we were looking at. Purchasing was very quick. Had a great experience just wished we lived closer to use the service department. Thank you.

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Google Jan 22, 2024

Very knowledge and attentive.

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Google Jan 22, 2024

Troy Rogers Service Department has helped me keep my 2000 4runner going with 365k miles..He is the most knowledgeable, honest and professional that I trust...He is valueable employee

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DealerRater Jan 21, 2024

Tim Whitt is awesome. Took all the time we needed to make our decision! Will definitely work with Tim when buying a car!!!

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Google Jan 20, 2024

Came in to SMT to get an oil change after another company botched the job causing a leak from the oil filter. The folks at SMT where extremely helpful and courteous. Not only did they do a great job making sure the leak did not happen again but also cleaned up the mess on the underside of my truck that the oil leak caused. I will definitely be using SMT again in the future and will recommend them to others. Great job Sand Mountain Toyota!!

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Facebook Jan 20, 2024

I recently had my 2009 Tacoma in for repairs, that I purchased used somewhere else. Dustin Hood and Jarrid Traylor in the Service Department did a great job helping me out! Thanks, guys!

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Facebook Jan 20, 2024

We had an incredible experience with Parker Raines at Sand Mountain Toyota. He was honest and did not waste any time at all or give us any kind of run around. We called and discussed our trade in and the vehicle we wanted. We arrived at the dealership and within thirty minutes we were finished and out the door at all the prices we had already agreed upon on the phone. Wonderful experience! Wonderful dealership! We will use them again in the future.

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DealerRater Jan 19, 2024

Service department is exceptional Really appreciate Bobbie me service rep. She’s always very helpful,

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DealerRater Jan 19, 2024

Always ready to address my concerns Accommodating to my schedule Clean, comfortable waiting area Very good to call me with updates

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Google Jan 19, 2024

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DealerRater Jan 18, 2024

Got a battery replace & checkup, great service, friendly staff, thanks to the Toyota service department.

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Google Jan 16, 2024

Great people there!

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Google Jan 16, 2024

Such a wonderful experience here. Everyone is so welcoming and respectful. Grateful to buy from a friend and trusted dealership! Definitely recommend Sand Mountain if you want great service and don’t want to feel pressured or rushed in your decisions!

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Google Jan 15, 2024

Service department is friendly, professional, and efficient. Costs have been as expected, prices fair, and the work has been very good. I appreciate that they don’t push extra services, and take the time to explain repairs and warranties.

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Google Jan 15, 2024

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Google Jan 14, 2024

Highly recommend Sand Mountain Toyota and especially Tim Simmons!! Thank you for a great car buying experience!

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Google Jan 14, 2024

Always friendly, helpful and professional.

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Google Jan 14, 2024

We trust them. That is huge for us.

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Google Jan 14, 2024

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Google Jan 13, 2024

Clay and his team here at Sand Mountain Toyota made my daughter's dreams come true. You guys are awesome and I will return

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DealerRater Jan 13, 2024

Good….easy purchase of a vehicle…..helpful staff….friendly and welcoming faculty….would recommend to friends

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Google Jan 13, 2024

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Google Jan 13, 2024

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Google Jan 13, 2024

Everyone went above and beyond to make sure we had the most reliable and affordable car. Also making sure the car was gassed up and cleaned up very well. Couldn’t be happier!!


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