Customer Testimonials
I felt welcome,everyone had good energy. They answered my questions. Service guys were very informative.
Excellent experience. Tim and his team worked with us to find the right vehicle to fit our family. Highly recommend Sand Mountain Toyota.
Great people great special service. Ya need a big vacation and raise and ham and turkey. Best place to come. Wow thanks again sand mountain Toyota.
I have always been pleased with this dealership. Sales and service are excellent. No complaints.
Great people, great atmosphere! Great service! This is the only dealership i ever deal with.
Everyone is always so helpful and kind at Sand Mountain Toyota. The service department personnel make it a point to call customers by name. The complimentary car wash at service time is a definite perk!
They always provide great service. Jason keeps me up to date on the status of my vehicle. The staff is always friendly and the contemporary Christian music they play is always a blessing. I don’t plan to take my vehicle anywhere else.
Always great and polite service from staff! Could not ask more! They always answer questions.
Prompt, courteous service from everyone. Clean, spacious waiting area with option to sit outside. Reasonable prices.
They helped me in what my car needed, thanks, they are the best, I will back
Outstanding people, service. Professionalism. Best dealer I have ever worked with. I have owned many Toyota products and have never been disappointed.
Sand Mountain Toyota has always treated with kindness & helped me out as soon as the employees could. I Love Sand Mountain Toyota
I had a very nice and pleasant experience with Sand Mountain Toyota starting with the dealer all the way thru to the finance and was shown how to use the controls, thank you all for the wonderful experience and treatment that was shown to me today
Best service department. Professional, kind, always make an extra effort- even on a Saturday. Jason is fantastic and always meets my expectations. Best dealership in the world!
I was dealt with honestly and straightforward. Gary Galbreath treated me with respect and did not use any undue pressure in dealing with me. Pleasant experience all around.
Retomy truck dirty I.would except more out of Sandmountain Toyota But would still recommend them Good people.
Was a drive in for service great service and didn’t have to wait a long time
I’ve bought two cars at this dealership and intend to buy my next one here. The sales and service departments are the best around. It has always been a pleasure doing business here.
Very professional and courteous, service advisors as well as technicians are top notch in every aspect.
Very helpful with information about possible cause of problem, was informed what problem was early next morning by Josh Macks who was very helpful.
Josh Macks met me at the car and greeted me. Returned the car in the time estimated and it was clean and serviced as desired.
I found Sand Mountain Toyota to deliver prompt quality service. Courteous employees and a clean environment
The experience we had with this dealership was amazing. Louis our salesman was very informative. He went above and beyond to make sure all of our questions were answered and the purchasing process was one of the best and quickest we have ever experienced. I would recommend them to anyone that wants to purchase a vehicle. Thank you for a wonderful experience.
Great customer service and customer support. Top rated vehicle maintenance. Also very helpful in explaining questions that we had.
Great work in a timely manner.. had a major issue that was addressed day of and only took about 2 hours to fix!
Great service all around! Always friendly and easy to work with! Dedicated to their customers!
Absolutely excellent service!!! Will never go to Lexus again. This is the by far the best dealership we have used for service in many years. Thank you for a great experience.
Sand Mountain Toyota is a very pleasant and personable place to take your vehicle. The staff is very kind and makes sure you’re happy when you leave. I would recommend them to anyone!
Clay and the folks at Sand Mountain have went above and beyond to make this purchase happen. I am from Wyoming and they are my favorite dealer in the country.
I went in with my 2001 Camry and a check engine light. I left with no light,a new gas cap and very satisfied!
I was greeted and car taken. All inspections were done and it was returned clean and serviced. Very friendly staff. Great job
Great dealership! Friendly and always helpful. Service department is awesome and Matt is the best! Very pleasant waiting area if you choose to wait on your car being serviced. Entire staff is friendly and welcoming.
My service advisor Troy Rodgers always take good care of us. Makes me feel welcome and does not try to sell service items that are not needed to maintain the behicle.
I drive 90 minutes to use this dealership. Great sales and service teams. Matt worked us in for an oil change without an appointment and always greets us by name.
I always receive great service from everyone. They’re all friendly and very helpful. I would recommend this dealership!!
Awesome salesman, Parker Rains! Beautiful store! Love my car! Will use them from now on!!!
Customer service is always great! Very friendly and Rob explained everything. Love getting my car serviced there I’m not just a number or a car
Great dealership. They are always very helpful and friendly. Love their service department. Joey and Gary are great to work with.
Excellent service! Could not be more pleased. Will definitely be using them in the future. Highly recommend.
Everyone is so kind and caring. I pass another Toyota dealership to come to this one. It's 45mins away from home but when you find good customer service, the drive does not matter. Bobbi, Marshall & Josh ALWAYS offer A1 service.
Other than the request on appointments, extra offers for higher degree filters and/or wiper blades replacement etc would increase your budget, for example, my car had cracked windshield but still replaced new pair when I was side track by offering not so dirty engine & cabin filters and fuel injection cleaning. Every time the car would inflate tire air pressure to 35 psi or little more without following the car sticker pressure. Last time driving thru bad I-59 to Birmingham on 75 mph, I had a busted tire detached from wheel. New two tires replaced. From now on I would carefully ...
You made the process so easy. Thanks a million for bringing this fabulous car to me!!❤️
Very satisfied with service. Also impressed with courteous service staff.Would recommend then to friends.
These people are total professionals! They checked everything on my car.. even the undercarriage, lube job, plugged a tire and rotated them and then washed and vacuumed it! They were SO friendly and efficient. I’ll never take my Camry elsewhere. It’s like new again!
Great service and reasonable prices. The people working there are the best! They get you in and out on time.
Easy to get an appointment and was very prompt. Got my car in quickly and out quickly.
Absolutely lovely. Jason is very good, experienced and kind. Shannon Simpson also great. Dealership is user friendly. Thank you
Very friendly and pleasant. Parker Rains and my new car go together like peanut butter and jelly, I love both. Thanks Parker.
The dealership was great. Mike Colvin was wonderful to work with. Jake King was great for getting the loan.
Efficient, friendly, always a pleasant visit. We’ve been going for 3 years for service.
Love this dealership, from the salesman to service department. Third vehicle bought by my family.
Top dealer in Alabama! Only Toyota dealership to deal with in my honest opinion. They will go out their way to make sure you’re happy and get you the best deal around! Don’t pay above msrp there ! Sand Mountain Toyota has a great family atmosphere with really great staff! Like I have said before only dealer I will buy from. 5 star dealer***** See Zach Crews for your next sales purchase.
Well, Chris May (Sand Mountain Toyota) keeps getting our business and we are glad to give it to him. Our daughter (car), our son (4Runner), our niece, and my wife's mother all bought from him. Now, we add us to the list in buying a new Tundra SR5 CrewMax from Chris. Chris is a good Christian man who has always treated our family with respect and professionalism. The same goes with this dealership as a whole. My wife will likely be buying from him within the upcoming year or two. I could not say enough positive things about Chris ...
Great Service Center experience. They helped me order the right parts, and scheduled my maintenance for the day after the parts arrived. They got me going again, thank you
Good friendly, efficient, and timely service. Always have received good support from Sand Mountain folks.
Best service department around! They always do an awesome job. The staff is very polite and extremely helpful.
Very consistent, super nice and good prices for services! Troy, in service, is great! I’ve been going there for years.
Always does a great job. Bought it here and wouldn’t take it anywhere else.
The best people in the world. Professional, knowledgeable, and make you feel confident about your vehicle. Each service oil change on the truck has been prompt and cost effective. Friendly and caring staff. Make you feel like family.
Incredible service before and after the sale. It is nice to be treated more like family than a customer. Fair pricing from people knowledgeable about the vehicle. I have purchased a lot of cars, but this dealer is way beyond any other dealer I've met.
Friendly staff and I like that fact that they tell you about any issue with the car while the car is in the shop
Excellent customer service! The staff goes above and beyond the call of duty. Great prices too.
Safe friend service. Love this place. Always get in and get out. No waiting. Matt is awesome.
Excellent buying experience and Parker Rains took great care of us. Will definitely return when it's time to buy another car.
Fast and friendly. Reliable service that you can trust and gives great peace of mind
I can’t say enough good things about Mark Brickey and Tim Simmons. They went above and beyond to help me. If you want someone that will give you a great deal and take care of you at the same time it’s them! I will recommend them to everyone!
Every time I go into Sand Mountain Toyota everyone is great, they all know who I am and they call me by name. Jason Noojin and Marshall Brooks are second to no one! Being a business owner myself, I would love to have them come train my group in the art of customer service and the value it brings to ensure happy customers and repeat business. They are truly a great asset to your company!
Helpful and you so nice and professional and they do not charge so many fees!!!
Friendliest and best Toyota dealership. Just had 10k maintenance done while drinking the provided coffee in the spacious waiting area. When car was ready it had been washed and vacuumed, which has always been a perk.
Very informative salesman and got our vehicle and paperwork done in a timely manner. Would definitely recommend this dealership.
The total experience was the best I have ever had at any dealership I have ever used.
This dealership treats each customer with respect and a smile. Service department does quality work.
Fast, prompt and courteous service always! The best in sales and service. Highly recommend this team.
Excellent service, great experience with getting my car serviced. Every employee encountered was friendly and knowledgeable. Wait period was short and my wife and I stayed in a very comfortable setting. Talked to Chris Mays about purchasing a new vehicle and was very happy with the outcome. Thanks
Excellent service, friendly personal. The ease of scheduling and attention to customer service means so much. My Toyota dealer for service and future purchases.
This was my first service and it was a very pleasant experience. Gia was great and I will be back.
Y’all were professional and quick with my first service the car looked great all of the way around.
The service department at this dealership is always top notch and very prompt, professional, and courteous.
The employees are always kind and their to help in anyway. The service is top notch! They get you in and out with quality service.
People are friendly and knowledgeable. Service is great. I never have to wait too long
Excellent dealership and great people to work with. Big thanks to Mike Colvin and Matt Formby!!
Dependable,Honest ,Always do what they say there gonna do Service is completely Satisfying not a long wait and ask if there’s anything else they can get you
Excellent service. The customer is CD always treated top notch. I won’t trade with anyone else.
Very impressed with the service. Service members were very friendly. Service was on time and car was very clean when they finished.
Very pleased with this dealership.very helpful and courteous.they care about you as a customer. I would highly recommend this dealership.I will use this dealership for any future auto needs .👍🇺🇸
Great service and staff. Thoroughly explained what needed to be done and all work completed. Prices seemed reasonable. Will use again.
First time using the service dept here. Rob was very courteous and knowledgeable. Great experience. Will continue doing business here.
They are thorough in the checkups. The descriptions of automobile parts ratings are easy to understand. Their work and professionalism to service my car are outstanding. I’m confident in the performance of all my vehicles!
Friendly staff and waiting area. Been using SMT for 13 years Good service and expertise.
Great service and great people didn’t have appointment worked me in in less than thirty minutes
A great and very friendly dealership. I would recommend this place to anyone who want a dealership that treats you like a person.
They are fast and very friendly. We have bought several cars from them and have been very satisfied with them. Troy in service is wonderful
Super personnel at this dealership. The service staff are all friendly and take care of you the moment you get to the dealership. Quick and efficient service and superior treatment after the service with a car wash and vacuum.
Great experience! They got us exactly what we wanted. No terrible extra market adjustment fee. Best dealership I’ve ever used,would highly recommend!
Matt at Sand Mountain Toyota is so helpful. Always good service at this dealership. I take my Highlander there for all services.
Awesome!!! Very prompt,efficient and very friendly. First time using them just moved back to Guntersville after 40 years. I have been driving Toyotas all my life!!
Courteous, professional and timely. No pressuring to buy this or that. Very pleasant to do business with.
Gary was the best. He made buying a new car so easy. Thank y’all for a great experience
Treated well and very friendly, always explain everything that could cause problems with the auto
Thank you Sand Mountain Toyota, we had a great buying experience! We have bought cars from other dealerships in the past, and SMT is our favorite! A huge thank you to Rhonda! She helped us get our 4Runner and made the process fast and easy. Everybody was friendly and the dealership was clean and nice!
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