Customer Testimonials

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DealerRater Mar 30, 2023

Great routine maintenance on my Tacoma! Awesome service and nice customer waiting area with Wifi!

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DealerRater Mar 26, 2023

Great honest and friendly guys and gals,They will take care of all of your car needs.

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DealerRater Mar 25, 2023

Excellent customer service . The purchase was a simple process. As always, Will highly recommend to others

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DealerRater Mar 16, 2023

Great experience with dealership, Justin the sales person and management I dealt with were excellent to deal with and I would recommend Justin and dealership for anyone looking for great deal and excellent customer service.

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DealerRater Mar 15, 2023

Matt was great at explaining everything to me and very friendly. Quick in and out for service

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DealerRater Mar 15, 2023

Best place for your car fixed. Love this place very much.Everyone is great there

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DealerRater Mar 1, 2023

So far have met my needs with purchase of Rave4 courteous people to deal with. First 6th month service also went well.

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DealerRater Feb 28, 2023

Best dealership in America, Period! The while staff is amazing, honest and really focuses on retention. 3rd vehicle biught so far, many more to come !

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DealerRater Feb 25, 2023

Always have coupon-none today and $100 for oil change and no effort to use one on hand

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DealerRater Feb 10, 2023

Amazing personal, friendly service. Very trustworthy and knowledgeable. Goes out of their way to provide top notch service.

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DealerRater Feb 8, 2023

Great service. Jerry did a great job washing and Vacuuming my truck out today. Highly rate dealer.

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DealerRater Feb 2, 2023

Sand Mountain was awesome. More importantly David and Joey were awesome as well as any other staff I interacted with. My girlfriend and I had an AWFUL experience with the local dealer (Bill Penney Toyota) and an awful experience when we bought my girlfriends RAV4 at Charles Maund Toyota in Austin, Tx so we drove about an hour to get the truck. From the day we ordered it to the day we picked it up there was a great line of communication and I never felt pressured. I am big on customer service so I feel like I’m often ...

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DealerRater Feb 1, 2023

Service was quick and professional. I like being greeted by name when I arrived on site.

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DealerRater Jan 20, 2023

Dealership is great. Service department is always competent and prompt. Service rep Bobbie Harrison is the best.

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DealerRater Jan 19, 2023

I requested that the wiper blades to be checked for wear and replace if needed. New wiper blades were installed. OIl change and tire rotation was also performed at this time. The wait time was approximately one hour.

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DealerRater Jan 16, 2023

Absolutely the buying experience I’ve had. Chris was helpful and very professional. The gentleman that delivered the vehicle to me was polite and punctual. I will definitely go back.

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DealerRater Jan 15, 2023

Great deal on Toyota car. Personable professional staff. I highly recommend this dealership. Bought four cars here, and every time it has been good experience.

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DealerRater Jan 7, 2023

Very friendly staff. Makes you feel at home Mark Brickey is easy on the eyes

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DealerRater Jan 5, 2023

Great Service in a very timely manner Thanks again sand mountain Toyota we will be back.

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DealerRater Jan 4, 2023

It has always been honest with us and the work has always been as promised

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DealerRater Jan 2, 2023

Excellent staff, no haggling. Parker and Hollywood were a pleasure to work with. Great service b

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DealerRater Jan 1, 2023

Sales, service, and management have all been exceptional in my 16 years of dealings with them. it can’t be any batter for me

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DealerRater Dec 31, 2022

Everyone was very polite and efficient.,They were very willing and patient to explain everything to us.

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DealerRater Dec 31, 2022

I could not be happier with the service I received at Sand Mountain Toyota! They were quick respond. They answered all of my questions. They were very through. They were fair with their deals! Be sure to ask for Chris when you visit!!

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DealerRater Dec 26, 2022

Best experience I've had car shopping! This dealership deserves Toyota's highest accolades for treating customers respectfully. Kudos to Gary Galbreath for the seamless effort to test drive, trade in, and purchase my car. Highly recommend this dealership to those in Huntsville and Madison.

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DealerRater Dec 21, 2022

Very friendly people! Great service! Had me out the door quickly and washed my car! Thanks to the Sand Mountain Toyota Team

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DealerRater Dec 16, 2022

Friendly staff. Good coffee. Finished sooner than they estimated. Answered my concerns about the brakes. We are from Mentone but will use them again.

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DealerRater Dec 10, 2022

They treat me like family & my car (sexy beast) the same way. Trust them with my baby

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DealerRater Dec 9, 2022

Friendly, efficient. Inform the customer of other findings and cost before doing the job. Was 30 dollars more than anticipated. That was the only thing.

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DealerRater Dec 1, 2022

I felt welcome,everyone had good energy. They answered my questions. Service guys were very informative.

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DealerRater Nov 26, 2022

Excellent experience. Tim and his team worked with us to find the right vehicle to fit our family. Highly recommend Sand Mountain Toyota.

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DealerRater Nov 18, 2022

Great people great special service. Ya need a big vacation and raise and ham and turkey. Best place to come. Wow thanks again sand mountain Toyota.

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DealerRater Nov 11, 2022

I have always been pleased with this dealership. Sales and service are excellent. No complaints.

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DealerRater Nov 10, 2022

Great people, great atmosphere! Great service! This is the only dealership i ever deal with.

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DealerRater Nov 10, 2022

Everyone is always so helpful and kind at Sand Mountain Toyota. The service department personnel make it a point to call customers by name. The complimentary car wash at service time is a definite perk!

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DealerRater Nov 10, 2022

They always provide great service. Jason keeps me up to date on the status of my vehicle. The staff is always friendly and the contemporary Christian music they play is always a blessing. I don’t plan to take my vehicle anywhere else.

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DealerRater Nov 9, 2022

Always great and polite service from staff! Could not ask more! They always answer questions.

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DealerRater Nov 8, 2022

Prompt, courteous service from everyone. Clean, spacious waiting area with option to sit outside. Reasonable prices.

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DealerRater Nov 4, 2022

They helped me in what my car needed, thanks, they are the best, I will back

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DealerRater Nov 1, 2022

Outstanding people, service. Professionalism. Best dealer I have ever worked with. I have owned many Toyota products and have never been disappointed.

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DealerRater Oct 31, 2022

Sand Mountain Toyota has always treated with kindness & helped me out as soon as the employees could. I Love Sand Mountain Toyota

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DealerRater Oct 30, 2022

I had a very nice and pleasant experience with Sand Mountain Toyota starting with the dealer all the way thru to the finance and was shown how to use the controls, thank you all for the wonderful experience and treatment that was shown to me today

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DealerRater Oct 22, 2022

Best service department. Professional, kind, always make an extra effort- even on a Saturday. Jason is fantastic and always meets my expectations. Best dealership in the world!

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DealerRater Oct 22, 2022

I was dealt with honestly and straightforward. Gary Galbreath treated me with respect and did not use any undue pressure in dealing with me. Pleasant experience all around.

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DealerRater Oct 20, 2022

Retomy truck dirty I.would except more out of Sandmountain Toyota But would still recommend them Good people.

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DealerRater Oct 15, 2022

Was a drive in for service great service and didn’t have to wait a long time

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DealerRater Oct 10, 2022

I’ve bought two cars at this dealership and intend to buy my next one here. The sales and service departments are the best around. It has always been a pleasure doing business here.

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DealerRater Oct 5, 2022

Very professional and courteous, service advisors as well as technicians are top notch in every aspect.

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DealerRater Sep 27, 2022

Very helpful with information about possible cause of problem, was informed what problem was early next morning by Josh Macks who was very helpful.

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DealerRater Sep 26, 2022

Josh Macks met me at the car and greeted me. Returned the car in the time estimated and it was clean and serviced as desired.

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DealerRater Sep 25, 2022

I found Sand Mountain Toyota to deliver prompt quality service. Courteous employees and a clean environment

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DealerRater Sep 25, 2022

The experience we had with this dealership was amazing. Louis our salesman was very informative. He went above and beyond to make sure all of our questions were answered and the purchasing process was one of the best and quickest we have ever experienced. I would recommend them to anyone that wants to purchase a vehicle. Thank you for a wonderful experience.

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DealerRater Sep 24, 2022

Great customer service and customer support. Top rated vehicle maintenance. Also very helpful in explaining questions that we had.

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DealerRater Sep 22, 2022

Great work in a timely manner.. had a major issue that was addressed day of and only took about 2 hours to fix!

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DealerRater Sep 22, 2022

Great service all around! Always friendly and easy to work with! Dedicated to their customers!

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DealerRater Sep 20, 2022

Absolutely excellent service!!! Will never go to Lexus again. This is the by far the best dealership we have used for service in many years. Thank you for a great experience.

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DealerRater Sep 19, 2022

Sand Mountain Toyota is a very pleasant and personable place to take your vehicle. The staff is very kind and makes sure you’re happy when you leave. I would recommend them to anyone!

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DealerRater Sep 16, 2022

Clay and the folks at Sand Mountain have went above and beyond to make this purchase happen. I am from Wyoming and they are my favorite dealer in the country.

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DealerRater Sep 15, 2022

I went in with my 2001 Camry and a check engine light. I left with no light,a new gas cap and very satisfied!

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DealerRater Sep 8, 2022

I was greeted and car taken. All inspections were done and it was returned clean and serviced. Very friendly staff. Great job

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DealerRater Sep 8, 2022

Great dealership! Friendly and always helpful. Service department is awesome and Matt is the best! Very pleasant waiting area if you choose to wait on your car being serviced. Entire staff is friendly and welcoming.

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DealerRater Sep 7, 2022

My service advisor Troy Rodgers always take good care of us. Makes me feel welcome and does not try to sell service items that are not needed to maintain the behicle.

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DealerRater Sep 6, 2022

I drive 90 minutes to use this dealership. Great sales and service teams. Matt worked us in for an oil change without an appointment and always greets us by name.

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DealerRater Sep 5, 2022

I always receive great service from everyone. They’re all friendly and very helpful. I would recommend this dealership!!

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DealerRater Aug 27, 2022

Awesome salesman, Parker Rains! Beautiful store! Love my car! Will use them from now on!!!

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DealerRater Aug 26, 2022

Customer service is always great! Very friendly and Rob explained everything. Love getting my car serviced there I’m not just a number or a car

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DealerRater Aug 26, 2022

Great dealership. They are always very helpful and friendly. Love their service department. Joey and Gary are great to work with.

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DealerRater Aug 24, 2022

Excellent service! Could not be more pleased. Will definitely be using them in the future. Highly recommend.

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DealerRater Aug 23, 2022

Everyone is so kind and caring. I pass another Toyota dealership to come to this one. It's 45mins away from home but when you find good customer service, the drive does not matter. Bobbi, Marshall & Josh ALWAYS offer A1 service.

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DealerRater Aug 19, 2022

Other than the request on appointments, extra offers for higher degree filters and/or wiper blades replacement etc would increase your budget, for example, my car had cracked windshield but still replaced new pair when I was side track by offering not so dirty engine & cabin filters and fuel injection cleaning. Every time the car would inflate tire air pressure to 35 psi or little more without following the car sticker pressure. Last time driving thru bad I-59 to Birmingham on 75 mph, I had a busted tire detached from wheel. New two tires replaced. From now on I would carefully ...

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DealerRater Aug 16, 2022

You made the process so easy. Thanks a million for bringing this fabulous car to me!!❤️

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DealerRater Aug 12, 2022

Very satisfied with service. Also impressed with courteous service staff.Would recommend then to friends.

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DealerRater Aug 11, 2022

These people are total professionals! They checked everything on my car.. even the undercarriage, lube job, plugged a tire and rotated them and then washed and vacuumed it! They were SO friendly and efficient. I’ll never take my Camry elsewhere. It’s like new again!

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DealerRater Aug 11, 2022

Great service and reasonable prices. The people working there are the best! They get you in and out on time.

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DealerRater Aug 11, 2022

Easy to get an appointment and was very prompt. Got my car in quickly and out quickly.

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DealerRater Aug 11, 2022

Absolutely lovely. Jason is very good, experienced and kind. Shannon Simpson also great. Dealership is user friendly. Thank you

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DealerRater Aug 9, 2022

Very friendly and pleasant. Parker Rains and my new car go together like peanut butter and jelly, I love both. Thanks Parker.

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DealerRater Aug 2, 2022

The dealership was great. Mike Colvin was wonderful to work with. Jake King was great for getting the loan.

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DealerRater Aug 2, 2022

Efficient, friendly, always a pleasant visit. We’ve been going for 3 years for service.

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DealerRater Jul 30, 2022

Love this dealership, from the salesman to service department. Third vehicle bought by my family.

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DealerRater Jul 27, 2022

Top dealer in Alabama! Only Toyota dealership to deal with in my honest opinion. They will go out their way to make sure you’re happy and get you the best deal around! Don’t pay above msrp there ! Sand Mountain Toyota has a great family atmosphere with really great staff! Like I have said before only dealer I will buy from. 5 star dealer***** See Zach Crews for your next sales purchase.

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DealerRater Jul 22, 2022

Well, Chris May (Sand Mountain Toyota) keeps getting our business and we are glad to give it to him. Our daughter (car), our son (4Runner), our niece, and my wife's mother all bought from him. Now, we add us to the list in buying a new Tundra SR5 CrewMax from Chris. Chris is a good Christian man who has always treated our family with respect and professionalism. The same goes with this dealership as a whole. My wife will likely be buying from him within the upcoming year or two. I could not say enough positive things about Chris ...

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DealerRater Jul 21, 2022

Great Service Center experience. They helped me order the right parts, and scheduled my maintenance for the day after the parts arrived. They got me going again, thank you

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DealerRater Jul 14, 2022

Good friendly, efficient, and timely service. Always have received good support from Sand Mountain folks.

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DealerRater Jul 11, 2022

Best service department around! They always do an awesome job. The staff is very polite and extremely helpful.

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DealerRater Jul 8, 2022

Very consistent, super nice and good prices for services! Troy, in service, is great! I’ve been going there for years.

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DealerRater Jul 8, 2022

Always does a great job. Bought it here and wouldn’t take it anywhere else.

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DealerRater Jul 8, 2022

The best people in the world. Professional, knowledgeable, and make you feel confident about your vehicle. Each service oil change on the truck has been prompt and cost effective. Friendly and caring staff. Make you feel like family.

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DealerRater Jul 6, 2022

Incredible service before and after the sale. It is nice to be treated more like family than a customer. Fair pricing from people knowledgeable about the vehicle. I have purchased a lot of cars, but this dealer is way beyond any other dealer I've met.

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DealerRater Jul 5, 2022

Friendly staff and I like that fact that they tell you about any issue with the car while the car is in the shop

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DealerRater Jun 27, 2022

Excellent customer service! The staff goes above and beyond the call of duty. Great prices too.

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DealerRater Jun 8, 2022

Safe friend service. Love this place. Always get in and get out. No waiting. Matt is awesome.

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DealerRater Jun 4, 2022

Excellent buying experience and Parker Rains took great care of us. Will definitely return when it's time to buy another car.

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DealerRater Jun 2, 2022

Fast and friendly. Reliable service that you can trust and gives great peace of mind

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DealerRater Jun 2, 2022

I can’t say enough good things about Mark Brickey and Tim Simmons. They went above and beyond to help me. If you want someone that will give you a great deal and take care of you at the same time it’s them! I will recommend them to everyone!

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DealerRater May 27, 2022

Every time I go into Sand Mountain Toyota everyone is great, they all know who I am and they call me by name. Jason Noojin and Marshall Brooks are second to no one! Being a business owner myself, I would love to have them come train my group in the art of customer service and the value it brings to ensure happy customers and repeat business. They are truly a great asset to your company!

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DealerRater May 26, 2022

Helpful and you so nice and professional and they do not charge so many fees!!!

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DealerRater May 25, 2022

Friendliest and best Toyota dealership. Just had 10k maintenance done while drinking the provided coffee in the spacious waiting area. When car was ready it had been washed and vacuumed, which has always been a perk.

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DealerRater May 24, 2022

Very informative salesman and got our vehicle and paperwork done in a timely manner. Would definitely recommend this dealership.

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DealerRater May 22, 2022

The total experience was the best I have ever had at any dealership I have ever used.

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