Customer Testimonials
Very professional, courteous, friendly, helpful! Would recommend to everyone to do business with them. Parker Rains is a fantastic sales rep!
Great customer service (Sales floor and Service department). We have purchased multiple vehicles from Sand Mountain Toyota and will be a future customer for sure.
Very friendly employees they give great customer service, very happy I sure will come back to see them
Good helpful friendly people!
Brought our Highlander in for service. Just as was the case when we bought it, everyone was very friendly. The service was quick and easy.
Fast, friendly, courteous. Great service & experience at every visit that we have been there. They do excellent quality work, never add expensive add on’s that you do not need. Jason Noojin, service advisor does a superb job and treats us like family.
God Friendly. 🙌🏻 I’m so glad someone in the USA still puts God over pets! 🙂
The service was exceptional. I was highly impressed with the professional staff and the attention to detail.
I been at a lot of Toyota places, Sand Mountain Toyota is the best so far! They always keep you informed on everything! Great Customer Service
We had the best experience purchasing our new car! Parker was exceptional, kind, and honest. We did not spend all day at the dealership as we have at other places which was great! Definitely recommend!
No high pressure selling! Very comfortable and enjoyable buying experience. Good selection of vehicles on lot. Competitive pricing.
I drive from Gadsden to this location because the service and quality they actually use Toyota parts unlike team one of Gadsden. They offer loaner cars team of Toyota doesn’t. I just had my drive belt, water pump, thermostat an coolant flush as well as my level kit torqued to correct specs. As well as an oil change… team one takes 7 hrs to change just the oil with an appointment! Sandmountain did all that work in 4 hrs great staff and amazing management sandmountain gets 5 stars ⭐️ ⭐️⭐️⭐️⭐️
The service was great. They are the best and their people are very nice and friendly
Always provide prompt service! Everyone is very informative and polite! Never overcharge or do unnecessary work!
We were able to get an appointment for oil change the day before we were leaving town. Although there was a slight glitch with booking the appointment, Dustin and his team took care of it promptly and gave us great service.
Sales and Service are always friendly , accommodating and respectful to all. Always enjoy visiting this dealership.
Godly, family, friendly environment. From service to sales, there’s no better dealership around.
Very friendly and helpful.
Drew was great to work with! He was quick to answer any questions and made the process very easy! I will definitely be back to purchase from him!
Definitely, go to Sand Mountain Toyota to have your car serviced. Also, buy your Toyota vehicles at SMT. They are the best of the best. Matt Formby in service is your service guy. Very nice, kind and knowledgeable.
Great experience. Much better experience than my last car buying experience at a different dealership. Thanks for the help!
Great people making purchasing a car easy. No pressure and they go out of there way to help.
I always get excellent service at Sand Mountain Toyota. The staff is friendly and efficient.
Nice folks. Dealership is clean and efficient.
Always courteous & helpful. Would choose them again. Best dealer ship I have ever used. Blessed to have them in our town.
Josh was great , got in at appointment time . Easy in and out appointment car was washed .
Timely repair. Provided options with different cost scenarios. resolved all issues. Friendly and helpful. Made recommendations for future work.
Had a great experience with service department today ! Waiting room was clean and comfortable.
Always helpful. Always makes sure I get what I need without tacking on a lot of unnecessary things. Matt is always very professional
Everyone is great there! We’ve been going there for about 5 years now. Chris sold us our car three years ago and I make appts with Matt when it’s time for an oil change. We’ve been happy with sand mountain Toyota!
I’m not a dealer fan, but Bobbie went out of her way to take care of our 4Runner! I’ll be back! Thanks Ken Galyean
Always fast courteous..everyone smiling..homesite atmosphere.no pressure..clean.always say thanks when leaving
Satisfactory. Just hope nothing else goes bad after recent trip there. Ussuallythe case after repairs.
Always on time with service, easy to schedule, love the free car wash! Great customer service
Great people and they do great work!!!
Drew Epperson at Sand Mountain Toyota went above and beyond making the buying process fast and easy!
I went to purchase a used Tundra but I didn’t like the one I looked at and was ready to leave but my salesman Chris May talked me into and looking at a new Tundra. He was able to get me a good amount on my trade and an excellent price on the new Tundra. The used car manager, sales manager and even the owner worked with Chris to get me a great deal. The finance manager was excellent and even worked to get me an extended warranty at a great price. I usually don’t get extended warranty’...
They are the best around! Love the people in sales and service dept. they all make you feel so welcome kinda like family!
wonderful people and service. truly a blessing if you're looking for a new or used vehicle!
The best dealership I have ever dealt with, courteous, kind and efficient. Great service department. *****
It’s like cheers I walk in and everyone knows my name and that’s a plus
Great customer service! Listened to all of my needs! Best of all, they gave me a great deal! Best dealership for sure!! Be sure to see Justin Hundley!
Awesome sales force, top notch service department. Great Place To do business.
Yall are the Best!! Thank you Jason!!
Quick and reliable service. Coupons available via mailers. Easy to make an appointment. Thank you!
Outstanding experience with Mike Colvin! Highly recommend Sand Mountain Toyota!
Sales and Service are 5 star. ⭐️⭐️⭐️⭐️⭐️
Service is reliable and honest. Matt gives clear explanations and if vehicle can't be serviced in the expected time, loaner car is offered.
Friendly people, good service. I drive one hour and half and appreciate the work in-centive and effort by all.
They are always easy to deal with and do a great job on my vehicle!
Excellent service been using them for 11 years, staff are friendly and helpful, easy to get appointments
Chris was great, he helped us with 2 vehicles that were in our budget, after we had 2 vehicles that was destroyed on July 5th.
Great deal ship I get my Prius C serviced there service is fast and good and they have a great waiting room
They answered my questions, followed up with me without being pushy. Easy to work with
As a claims adjuster, went to work an auto claim and ended up buying a truck after work! service dept was easy to work with on the claim, sales department was friendly and answered all questions. Even after doing a deal and scheduled delivery, I realized the truck selected did not meet all my needs, sales department worked with me to get the truck with options needed. went back the next day and my salesperson, Gary, had a truck that fit my needs already selected and pulled away from the others so I could do a side by side comparison. ...
Staff were friendly and I had a short wait before they came to get the keys. Waiting area was large and accommodating. I had access to vending area with snacks and drinks.
Very responsive for all questions I had about the vehicle. Was not overly aggressive in selling me my vehicle. Very reasonable on trade-in.
Sand Mountain Toyota always does a great job on my service and complimentary car wash. Jason Noojin is my service writer, he’s the best!!!
Great place! Highly recommend! Everyone is super friendly!
Great experience with the staff, especially Tim Simmons. He was very friendly and knowledgeable. There was no pressure. I love the new RAV4. It looks and drives great.
Sand Mountain Toyota has been great helping us since we purchased our 1st vehicle in 2021 and now helping us with our trade in. Mr. Troy in sales was super helpful and friendly highly recommend them if you are in the market of purchasing a new vehicle or wanting to trade the one you currently have.
I had my 4Runner service today, Trent is AWESOME !!! I see him every time I have it serviced. Super nice guy. !!!!!
They finished our service in a very timely manner. The car was much more clean than it was when brought it in. Excellent!
Always excellent service! Appreciate Bobbie Hamilton and the efficiency of the service department. I’m always treated as a valued customer.
Scott was wonderful to work with!! Very quick to respond and answered any questions that we had! Would highly recommend Scott and Sand Mountain Toyota!
The people are always friendly. The service is convenient to home. They allow you a comfortable waiting area with complimentary drinks. The service is completed in a timely manner and with a free car wash!
Fast and friendly staff that are willing to work with you on your car needs, highly recommended!
I love working with Bobbie in service dept.
Excellent service. Very friendly staff. I was in and out within 15 minutes! Also Bobby recommended a very nice body shop to take a little “extra” paint off of my car ❤️
They always get you in and out . Great to do business with.Always appreciate the kindness.
I highly recommend Sand Mtn Toyota! I was in the market to buy my son his 1st car and Chris May made the buying process an easy one.
Oil change took 1:15 with appointment! Not complainlng! Just for ur information! Very clean dealership
Sand Mountain Toyota is a company that truly values its customers. Every employee I talked to was very knowledgeable and kind to me throughout the entire process but especially Dusty Hood. Thank you, Sand Mountain Toyota!
Felt like I was treated fairly by everyone there Transaction was pretty simple, but a bit lengthy Explained to me 1 paper work guys was absent Didn’t just leave me hanging and wondering why was taking so long
Many thanks to Scott Farris and Chad in Finance for making the purchase of my new car so easy! I highly recommend this group. They couldn’t have been any better! I will definitely be back when the time comes to trade again!
Love everyone there ! Bobbie is the best ASM
Service department is excellent! Highly recommend
I had a wonderful experience at Sand Mtn Toyota. From start to finish. And I love my Camry 🤍
Easiest dealership to deal with. Checked 5 different dealerships.Best price and didn’t try to keep me there all day to try to wear me down. Will definitely go there again.
The people were friendly, informative and helpful. They answered all questions that were asked by the buyers.
Very courteous and professional staff. Quality vehicles at a reasonable price. I was very impressed.
Everyone is always friendly and helpful. I like scheduling with Matt Formby he awesome he is always courteous and helpful. Service is always quick.
I enjoyed the fast and easy service department. I was in and out in under 1 hour.
No pressure service.. and extremely friendly..
Rhonda did a phenomenal job at assisting us with our purchase today.
Ms. Bobbie was great! We just moved here and first time at this Service center. Very impressed with the whole process and staff. Good service and everyone's so friendly!
Excellent
My service person was nice, listened intently, knew his stuff and kept me informed of what was going on. He explained the problem and offered a couple of solutions and let me decide. It is really a comfortable place to wait with the ability to do work while waiting. Thank you!
Excellent dealership from sales to service. Professional, courtesy and not pushy making it a pleasure to deal with them.
Best Toyota dealership in the nation! Chris is a great and very helpful! Ask for him.
This is the third vehicle that my wife and I have purchased at this dealership - and from the same salesperson, Tim Simmons. Sand Mountain Toyota is by far the best dealership I have ever used. They treat you like family and really take care of their customers.
I have my Highlander serviced at SMT and Matt in the service department is attentive and takes care of all of my cars issues and maintenance.
Chris was very helpful and knowledgeable about the BMW we purchased. Tim Whitt gave us a great trade in value and great deal.
We had good experience purchasing our new 2023 vehicle working with Chris May's. Today was my first service visit working with Trent Presley. The service was very good and efficient. Thanks to all at Sand Mountain Toyota.
The service was great but whoever vacuumed my car didn’t do a good job. I vacuumed it again when I got home
We had another great car buying experience at Sands Mountain Toyota! Tim Simmons found exactly what we were looking for and within our budget.
Fantastic experience once again with this dealership. We will be return customers again.
Sand Mountain Toyota service is excellent!glad I bought from there ..