Customer Testimonials

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DealerRater Jun 27, 2022

Excellent customer service! The staff goes above and beyond the call of duty. Great prices too.

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DealerRater Jun 8, 2022

Safe friend service. Love this place. Always get in and get out. No waiting. Matt is awesome.

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DealerRater Jun 4, 2022

Excellent buying experience and Parker Rains took great care of us. Will definitely return when it's time to buy another car.

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DealerRater Jun 2, 2022

Fast and friendly. Reliable service that you can trust and gives great peace of mind

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DealerRater Jun 2, 2022

I can’t say enough good things about Mark Brickey and Tim Simmons. They went above and beyond to help me. If you want someone that will give you a great deal and take care of you at the same time it’s them! I will recommend them to everyone!

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DealerRater May 27, 2022

Every time I go into Sand Mountain Toyota everyone is great, they all know who I am and they call me by name. Jason Noojin and Marshall Brooks are second to no one! Being a business owner myself, I would love to have them come train my group in the art of customer service and the value it brings to ensure happy customers and repeat business. They are truly a great asset to your company!

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DealerRater May 26, 2022

Helpful and you so nice and professional and they do not charge so many fees!!!

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DealerRater May 25, 2022

Friendliest and best Toyota dealership. Just had 10k maintenance done while drinking the provided coffee in the spacious waiting area. When car was ready it had been washed and vacuumed, which has always been a perk.

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DealerRater May 24, 2022

Very informative salesman and got our vehicle and paperwork done in a timely manner. Would definitely recommend this dealership.

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DealerRater May 22, 2022

The total experience was the best I have ever had at any dealership I have ever used.

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DealerRater May 17, 2022

This dealership treats each customer with respect and a smile. Service department does quality work.

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DealerRater May 11, 2022

Fast, prompt and courteous service always! The best in sales and service. Highly recommend this team.

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DealerRater May 8, 2022

Excellent service, great experience with getting my car serviced. Every employee encountered was friendly and knowledgeable. Wait period was short and my wife and I stayed in a very comfortable setting. Talked to Chris Mays about purchasing a new vehicle and was very happy with the outcome. Thanks

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DealerRater May 4, 2022

Excellent service, friendly personal. The ease of scheduling and attention to customer service means so much. My Toyota dealer for service and future purchases.

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DealerRater May 2, 2022

This was my first service and it was a very pleasant experience. Gia was great and I will be back.

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DealerRater Apr 30, 2022

Y’all were professional and quick with my first service the car looked great all of the way around.

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DealerRater Apr 23, 2022

The service department at this dealership is always top notch and very prompt, professional, and courteous.

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DealerRater Apr 21, 2022

The employees are always kind and their to help in anyway. The service is top notch! They get you in and out with quality service.

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DealerRater Apr 19, 2022

People are friendly and knowledgeable. Service is great. I never have to wait too long

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DealerRater Apr 14, 2022

Excellent dealership and great people to work with. Big thanks to Mike Colvin and Matt Formby!!

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DealerRater Apr 13, 2022

Dependable,Honest ,Always do what they say there gonna do Service is completely Satisfying not a long wait and ask if there’s anything else they can get you

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DealerRater Apr 13, 2022

Excellent service. The customer is CD always treated top notch. I won’t trade with anyone else.

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DealerRater Apr 12, 2022

Very impressed with the service. Service members were very friendly. Service was on time and car was very clean when they finished.

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DealerRater Apr 12, 2022

Very pleased with this dealership.very helpful and courteous.they care about you as a customer. I would highly recommend this dealership.I will use this dealership for any future auto needs .👍🇺🇸

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DealerRater Apr 7, 2022

Great service and staff. Thoroughly explained what needed to be done and all work completed. Prices seemed reasonable. Will use again.

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DealerRater Apr 6, 2022

First time using the service dept here. Rob was very courteous and knowledgeable. Great experience. Will continue doing business here.

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DealerRater Apr 6, 2022

They are thorough in the checkups. The descriptions of automobile parts ratings are easy to understand. Their work and professionalism to service my car are outstanding. I’m confident in the performance of all my vehicles!

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DealerRater Apr 4, 2022

Friendly staff and waiting area. Been using SMT for 13 years Good service and expertise.

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DealerRater Apr 4, 2022

Great service and great people didn’t have appointment worked me in in less than thirty minutes

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DealerRater Apr 1, 2022

A great and very friendly dealership. I would recommend this place to anyone who want a dealership that treats you like a person.

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DealerRater Mar 26, 2022

They are fast and very friendly. We have bought several cars from them and have been very satisfied with them. Troy in service is wonderful

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DealerRater Mar 22, 2022

Super personnel at this dealership. The service staff are all friendly and take care of you the moment you get to the dealership. Quick and efficient service and superior treatment after the service with a car wash and vacuum.

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DealerRater Mar 19, 2022

Great experience! They got us exactly what we wanted. No terrible extra market adjustment fee. Best dealership I’ve ever used,would highly recommend!

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DealerRater Mar 18, 2022

Matt at Sand Mountain Toyota is so helpful. Always good service at this dealership. I take my Highlander there for all services.

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DealerRater Mar 8, 2022

Awesome!!! Very prompt,efficient and very friendly. First time using them just moved back to Guntersville after 40 years. I have been driving Toyotas all my life!!

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DealerRater Mar 2, 2022

Courteous, professional and timely. No pressuring to buy this or that. Very pleasant to do business with.

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DealerRater Mar 1, 2022

Gary was the best. He made buying a new car so easy. Thank y’all for a great experience

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DealerRater Feb 24, 2022

Treated well and very friendly, always explain everything that could cause problems with the auto

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DealerRater Feb 15, 2022

Extremely nice, accommodating! They even vacuumed and washed my car!!! Will for sure go back!

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DealerRater Feb 14, 2022

Great service everytime I come here! I highly recommend Matt and all the service advisors!

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DealerRater Feb 14, 2022

The dealership was prompt, told how long service would take and explained what they did when finished.

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DealerRater Feb 10, 2022

I have had 2 Toyotas , and now I have bought My third . This one was the one I wanted 5 years ago . All the Men and Women at Toyota are always helpful and courteous and now Mike Colvin called Me at just the right time to get the car I Love ! Thanks to all .

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DealerRater Feb 2, 2022

Great help in diagnosing my 2012 Camry's issue today! Bobbie Harrison was very kind and helpful! They are quick and efficient. I will definitely be purchasing my next vehicle from Sand Mountain Toyota!

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DealerRater Jan 29, 2022

Very knowledgeable, friendly staff. Didn’t wait long. Always get the job done. I will always be a customer as long as Matt is there.

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DealerRater Jan 26, 2022

Outstanding customer service, finance and sales departments. Recommend Clay Guthrie as a sales person. He done a wonderful job.

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DealerRater Jan 15, 2022

Great Service! Will definitely use them again and again. Matt the service man was great!!!

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DealerRater Jan 13, 2022

Everyone is always gracious, friendly Excellent service, they explain all being serviced. Even wash my Tacoma, my husband said it's nice and clean. I would recommend them, you won't be disappointed!! This is my first pickup truck. I love it, just right for me.

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DealerRater Jan 13, 2022

Love it, Mike Colvin was a great help to us. Found the car I wanted.

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DealerRater Jan 10, 2022

Great service staff was extremely helpful and made me feel right at home I will definitely do buy from them again I and I would highly recommend

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DealerRater Jan 4, 2022

This is not like any car dealership you have ever been to before. Very personable service. They want their customers to be happy and they treat you like family. Automotive dealers have a reputation of being untrustworthy and out to grab every penny they can. This is a place you can trust to treat you right, whether buying or getting service. I would never consider another Toyota dealership.

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DealerRater Dec 29, 2021

I have never worked for are had service done by a better group of people that Sand Mountain Toyota,you guys are awesome

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DealerRater Dec 29, 2021

They have excellent customer care and attention to detail. I drive past another dealer to go here.

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DealerRater Dec 22, 2021

Great cars, great prices, no-hassle experience, lots of buyer perks, pleasant facility for purchase or service.

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DealerRater Dec 4, 2021

Awesome service! Quick and very friendly. Easy to get appointment and very good to verify all needed on vehicle.

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DealerRater Dec 3, 2021

Their service department is outstanding. They do a great job on servicing my vehicles. Jason is my service tech. He does a great job and doesn't mind answering any question that I might have.

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DealerRater Dec 2, 2021

Fantastic service!! Would recommend this dealership to friends and family!! Treated my wife and I with good old Southern hospitality.

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DealerRater Dec 2, 2021

Always cheerful, helpful, professional and very polite. They are knowledgeable and they explain what they did and what they need to do to keep my 4 Runner in top condition.

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DealerRater Dec 2, 2021

Definitely the best dealership I’ve ever been in. They make you feel at home and even play Christian music this place without a doubt is top notch and ran with perfection My salesman Dre was super Nice and Jake in finance was very knowledgeable and nice.Definitely would recommend them

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DealerRater Oct 21, 2021

We have bought two vehicles from Sand Mountain Toyoto and have been very pleased with the professionalism. More importantly they strive to make you feel like family. Also the service department is excellent!

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DealerRater Oct 9, 2021

Extremely helpful and helped me with the new car purchase, very friendly too. Exceptional service.

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DealerRater Oct 2, 2021

I have been bringing my 2018 Highlander for service since day 1.The service is rated #1 to me. I have been having Jason as my service rep. He does a great job and explains what was done.

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DealerRater Sep 16, 2021

Very professional to deal with. Always gives good service. Would recommend them to anybody. Will keep doing business with them.

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DealerRater Aug 12, 2021

They do everything and courteous and efficient. They always wash my car. I dealt with Matt and he is always so friendly and does the best job.

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DealerRater Aug 12, 2021

I bought my car here in back in August 2015 and I always bring my car to Sand Mountain Toyota to be serviced. The service department is always professional and very nice, I love that they treat you like family and my service person Bobbie is the greatest. They always check everything and even vacuum the inside of my car and wash it and they're quick and thorough.

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DealerRater Jul 25, 2021

Prompt, professional service is how I would describe my service visits. The showroom and waiting area are well appointed and comfortable. I would recommend this dealer!

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DealerRater Jul 25, 2021

Great service and great people. Needed car serviced and they handled everything. Will use them again and recommend them to anyone looking for service work

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DealerRater Jul 25, 2021

Sand Mountain Toyota has excellent customer service after your purchase. The warranty on their new vehicles is amazing. Chris Mayes is an honest salesman. Thanks!!

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DealerRater Jul 9, 2021

Friendly and quick. Neat and efficient. Don’t try to sell you things you don’t need. Fair. Restroom and waiting area are arranged for social distancing.

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DealerRater May 27, 2021

Very Friendly staff. Very helpful and pleasant to work with. Was Fair and reasonable with price negotiations. I Enjoyed doing business with them very much.

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DealerRater May 16, 2021

Salesman was very polite and helpful without being overbearing or pressuring. Dealership was very clean and hospitable. One of the fastest & simplest car deals in my life.

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DealerRater Apr 22, 2021

This is NOT your typical dealership, quality people, REAL service and a honest! Telling all of our friends and family. Thank you Clay! We will be your customer again.

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DealerRater Apr 15, 2021

Jason was fantastic! Got right in and kept me informed the whole quick and efficient time I was there. I strongly recommend Jason and his service team to everyone that needs their vehicle taken care of.

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DealerRater Apr 15, 2021

As always we had a great buying experience from the start to finish!! We found the perfect car in a price range bee could afford!

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DealerRater Apr 13, 2021

The people there are friendly and doing everything to make sure that you were taking care of. Will be telling my friend's about them

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DealerRater Mar 9, 2021

Awesome place! Ask for Danny he is great very friendly and professional! This place is even good buying a new car! Not pushy at All

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Cars Mar 7, 2021

Thank you Sand Mountain Toyota, we had a great buying experience! We have bought cars from other dealerships in the past, and SMT is our favorite! A huge thank you to Rhonda! She helped us get our 4Runner and made the process fast and easy. Everybody was friendly and the dealership was clean and nice!

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DealerRater Mar 6, 2021

Had a great experience purchasing my vehicle at Sand Mtn Toyota. Zach my sales person was very helpful and got me exactly what I wanted with no hassle what so ever. I recommend Sand Mtn Toyota to anyone wanting to purchase a Toyota.

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DealerRater Mar 2, 2021

Rhonda was great to work with, very friendly and made me feel at home. I am a repeat buyer and was very impressed with your dealership.

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DealerRater Feb 26, 2021

Excellent work and rapid response! High quality service on my 1999 Toyota Tacoma. Completed before the estimated time. Would definitely use Sand Mountain Toyota again.

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DealerRater Feb 24, 2021

Great experience love my truck would send anybody there hope to do business with them again someday if the customer service is as great as the sales I should have no problems

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DealerRater Feb 23, 2021

It was a very pleasant and expedited process. They took my trade-in and made me a fair offer. Everyone was very pleasant and eager to assist.

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DealerRater Feb 9, 2021

Thanks to Luis for his help with our used truck purchase. Would come back again when it’s time for another car or truck purchase

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DealerRater Jan 9, 2021

Had the pleasure of working with Zach Crews. He was top notch when it came to professionalism. The process of purchasing the vehicle was painless and quick.

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DealerRater Dec 2, 2020

Did a great job on fixing the recall and oil change.They did a really good job on washing, cleaning and vacuuming the vehicle.Thanks!!!

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DealerRater Nov 19, 2020

Awesome. Gary was amazing to work with as well as Chad. Couldn’t ask for better. Quick and efficient. Honest and kind. Looked out for us.

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DealerRater Nov 10, 2020

The dealership was very easy to deal with. They found the vehicle I was looking for and delivered it in a timely manner. Gary was very knowledgeable , helpful and a pleasure to do business with. I will recommend the dealership to friends. I highly recommend them.

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DealerRater Nov 10, 2020

I had a wonderful buying experience. David made my first purchase at San Mountain Toyota quick and with my whole. Thanks again for everything! We will be back.

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DealerRater Nov 8, 2020

The staff at Sand Mountain Toyota was extremely helpful when our car wouldn’t start after I got out of the hospital! They allowed us to have the car towed there and took care of us immediately! We were quickly back on the road with everything running wel.

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DealerRater Nov 5, 2020

It was an absolute pleasure working with Rhonda (help me Rhonda) and Mark at Sand Mountain Toyota! This was my first car purchase after the death of my husband. Rhonda and Mark made sure they found what I wanted and needed to transport my little family safely. I highly recommend!

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DealerRater Oct 19, 2020

Very please with my experience at this dealership. I was recommended to the salesman Luis Martinez and I would give him 10/10. A very helpful salesman. Helped me look at my options and makes sure to help me through the whole process and anything afterwards. Highly recommend!

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DealerRater Oct 18, 2020

Great riding suv for long trips. Seat feels comfortable on long rides. It has tight controls that takes curve easier than other suv I owned

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DealerRater Sep 9, 2020

I had an excellent experience with this dealership. Everyone was very kind and helpful, even when I came back for routine maintenance. I work nights, and they were good to work around my schedule. I really recommend them!

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DealerRater Sep 9, 2020

Courtesy, honesty and prompt good service is what I've gotten from Sand Mountain Toyota. Mr. Rogers is always like family, friendly and very professional with the job at hand. Always leave this dealership with peace of mind knowing my vehicle has been properly taken care of and fixed. I'll probably get a new set of tires from them in October. Satisfied customer

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DealerRater Aug 26, 2020

This is my third purchase from Sand Mountain Toyota. It was very easy, no stress no hassle. I would recommend my salesman, Tim Simmons. He is wonderful to work with. I will certainly buy from them again.

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DealerRater Jul 29, 2020

Excellent service and quick turnaround for an older Toyota Tacoma. Troy worked with me for a quick and thorough response. Great work by everyone involved.

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DealerRater Jul 10, 2020

I would recommend Sand Mountain Toyota to ANYONE! You will be very satisfied with their services, team members, and vehicle's. Good job S.M.T!

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DealerRater Jul 1, 2020

Bobbi in service department has and still an great addition to your team her and Marshall both are the main reason we do business with Sand Mountain Toyota

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DealerRater Jul 1, 2020

Thanks to Zach for answering all my questions and staying a little after hours so I could pick up my new 4Runner. Everyone was really nice and made me feel welcome. I now have my dream vehicle.

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DealerRater Mar 28, 2020

The staff is always friendly and knowledgeable. The facility is always neat and clean. The dealer I have bought my last 4 cars from always comes to speak to me when I’m there. Quick service.

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DealerRater Mar 25, 2020

I bought my 2016 Camry from Sand Mountain Toyota and I have always had my car serviced there. They are very friendly and have an excellent service department.

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