Customer Testimonials

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Facebook Jan 12, 2025

Had my daughter’s car serviced recently. They were efficient, fast and honest with recommendations.

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DealerRater Jan 10, 2025

Great dealership, everyone is a professional! Pleasure to always visit. Love all the service people and Tim Simmons in sales.

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Facebook Jan 8, 2025

I highly recommend Sand Mountain Toyota for your next vehicle purchase. They are very professional and courteous. Bought my second one today!!I could not be any happier!!

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Facebook Jan 6, 2025

I had a great experience with Matt. Everyone I dealt with was helpful and communicative, completing my repair within a few days. Recommend!

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Facebook Jan 6, 2025

Rhonda was very nice and professional. She helped me get into the vehicle I wanted and was not pushy like a lot of salesmen that I've dealt with in the past. Highly recommend working with Rhonda to find your next vehicle.

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DealerRater Jan 3, 2025

They have a great service department at Sand Mountain Toyota. I’ll trade there again just for their service!

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Facebook Jan 2, 2025

We had a fantastic experience buying a car from Sand Mountain Toyota. They were patient, kind and helpful throughout the process. I would highly recommend you check them out for your next car.

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DealerRater Jan 2, 2025

We always have a great experience! This year was an added bonus with free oil change & Amazon gift card(50.00). I love that you always wash & vacuum the car!

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DealerRater Jan 1, 2025

Everyone was friendly and very helpful. There was an excellent selection of vehicles and the price was right. I would highly recommend this dealership if you’re looking for a vehicle.

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Facebook Jan 1, 2025

The customer service is second to none as far as I am concerned. Matt is #1.

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DealerRater Dec 29, 2024

Always an incredible experience at SMT! Team is amazing, service is quick, and I feel like I can trust their advice.

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DealerRater Dec 29, 2024

Sand Mountain Toyota is a great dealership. Gave me a great deal on the car. Treated me with respect.

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DealerRater Dec 28, 2024

Great people. Honest easy to work with. Service dept is the best to work with

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Facebook Dec 24, 2024

Thank you for the quick service!

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Facebook Dec 22, 2024

Appreciate the service and integrity of the team members. Trent is always a pleasure to work with

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DealerRater Dec 21, 2024

I have had nothing but great service here, all of the associates are wonderful and very accommodating.

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Facebook Dec 19, 2024

Great and friendly staff. Good experience.

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DealerRater Dec 18, 2024

Excellent attention and service. Always all the crew have treat me very well, excellent, with professionalism.!!!

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Facebook Dec 17, 2024

Easily the best car buying experience I’ve had. Parker helped me find what I needed, no hassle. Awesome guy, he made it genuinely effortless.

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Facebook Dec 16, 2024

Friendly and professional staff. A pleasure to work with.

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Facebook Dec 13, 2024

Excellent dealership from sales to service department to the ladies that scheduled appointments for my service. Everyone I’ve encountered at Sand Mountain Toyota has been great! I feel valued and that my time and my opinion is valued as well.

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DealerRater Dec 12, 2024

Wonderful to work with ! My car was back to me quickly. Could not ask for better service !

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Facebook Dec 8, 2024

They did a very good job and I was very satisfied

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Facebook Dec 4, 2024

The staff of folks here are awesome to work with. I have bought a few cars here with no problems at all. In fact they made the transaction quick and easy.

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Facebook Dec 3, 2024

Came in for 10,000 mile service. Finished in reasonable time. Didn’t upsale anything. Added my key fob without my even asking. Great experience.

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DealerRater Dec 3, 2024

great sales team. easy to work with. great prices on vehicles. one of the best vehicle purchasing experiences.

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Facebook Dec 3, 2024

Very friendly staff. Helpful in answering questions and fixing the problem.

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DealerRater Dec 2, 2024

Very professional and they always take care of problems and they wash my car as well.

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Facebook Nov 25, 2024

Sand Mountain Toyota is the only place I will ever buy a vehicle again . They went far above and beyond what was expected as a customer to make sure I was satisfied with my vehicle and with the process They did not pressure me at all to buy or make me think that this was the once in a lift time sales like most car dealerships . They gave me all the options they had and done everything they could for me to put me in my New Toyota . Parker Rains is a great person & salesman I highly recommend Sand ...

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DealerRater Nov 23, 2024

I like this sand mountain Toyota I like the Communication with the customer, I like the service with them

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DealerRater Nov 22, 2024

Parker Raines was great with info on truck. Dealership employees was nice. Will be sending people to the dealership

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Facebook Nov 21, 2024

All of the folks at Sand Mountain Toyota have always been great to deal with!! Tim Simmons is very knowledgeable and helpful throughout the buying process.

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Facebook Nov 21, 2024

Awesome crew to do business with. Had a great visit and bought a brand new Toyota Ravv 4

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Facebook Nov 21, 2024

I have bought 3 cars from this Toyota dealership and have been pleased with all of them. The service staff is friendly and works in appointments when needed. I can comfortably recommend the dealership, staff and service.

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Facebook Nov 20, 2024

Great place to buy a car . Drew was extremely professional and easy to work with.

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DealerRater Nov 15, 2024

We are beyond impressed with the quality of service we received from this team. I actually did not believe anyone offered this excellent service to customers anymore! Their knowledge of the vehicle and warranty benefits excelled all expectations. I did not buy my vehicle from this dealership but I will certainly be buying all future vehicles at this Albertville Toyota Dealership. Bobbie and her team were outstanding. We were greeted with a warm welcome, kindness, and expertise. We picked up our Toyota Grand Highlander (the same day) with every recall issue taken care of. Thank you!!

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DealerRater Nov 13, 2024

Good experience. Tim made it very easy. Everyone was helpful and efficient. Definitely would recommend

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Facebook Nov 8, 2024

I drove 100 miles from Georgia to do business with Sand Mountain Toyota all because of my Dads relationship with a former service writer Troy Rodgers.The buying experience was flawless we handled everything over the phone. The recent service experience for our new Rav 4 was the first 5000 in which Sand Mountain provided, all the staff from the person on the phone setting up the appointment, the clean an wonderful atmosphere to the service manager tracking me down just to thank me and shake my hand. Wow just sorry I can’t remember his name ! Everything was done in a timely ...

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DealerRater Nov 8, 2024

They are a small dealership but they have big service! They are always concerned about my vehicle needs and try to get things taken care of!

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DealerRater Nov 7, 2024

This dealership is always quick to get car in back. . Everyone is always very polite.

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DealerRater Nov 3, 2024

A nice group of people,respectful very through and friendly country people that refreshing to deal with.

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DealerRater Nov 3, 2024

Great place with nice friendly people they have a great waiting room for to wait in while car is being serviced they wash and vacuum car after service

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Facebook Nov 2, 2024

Matt Formby is so professional and kind to an old woman like me. He is the best! I would recommend Toyota to anyone!

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Facebook Oct 30, 2024

They take really good care of their customers. Always friendly service!

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DealerRater Oct 30, 2024

Bobby Harrison was exemplary in her job. Every facet of this dealership has been five star first class. Thanks

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DealerRater Oct 30, 2024

Professional, knowledgeable and respectful sales staff. Good deals, great prices. Good selection. Would highly recommend.

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Facebook Oct 26, 2024

Wonderful people, always there to answer any questions we have!

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DealerRater Oct 25, 2024

Friendly and very informative, found what I was looking for and was a very smooth purchase

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DealerRater Oct 24, 2024

I go there and ever one knows your name kinda like cheers back in the day

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DealerRater Oct 23, 2024

I'm 55, been doing business here since 2001, my Mom since 1984. My opinion is that the dealers and maintenance crews are outstanding.

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Facebook Oct 23, 2024

Had scheduled maintenance done on my Toyota Camry and Trent was so patient and explained additional service needed to prevent extra expense in the near future! I appreciate their kindness and honesty!

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Facebook Oct 23, 2024

Eric and Rhonda were very helpful in purchasing my new Camry. This is my 2nd vehicle I’ve gotten from them. Thank you for your help!

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Facebook Oct 22, 2024

Troy was fantastic. Great customer service and communication!!!

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DealerRater Oct 17, 2024

Everyone was very friendly. I will definitely be back for future services and will come back to Sand Mountain whenever I choose to buy a new car.

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Facebook Oct 17, 2024

Quick service, friendly staff, no push to make “other repairs” than what I brought the car in for!

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Facebook Oct 15, 2024

Professional, courteous, clean. The best.

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Facebook Oct 13, 2024

Rhonda is the Best and everyone is very nice

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Facebook Oct 10, 2024

They were extremely helpful and very kind. I would definitely recommend them to others and plan to use them again in the future.

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DealerRater Oct 8, 2024

Great people! Not pushy like other dealers we have dealt with! Definitely buy here again!

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DealerRater Oct 7, 2024

Very good people who are willing to work with you to get exactly what you want and need with no hassle.

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Facebook Oct 6, 2024

Experience with sand mountain Toyota was beyond exceptional. Their salesman Justin was very helpful and professional in doing everything to help me get into a new car. I would definitely recommend to anyone In the market for a new vehicle.

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Facebook Oct 1, 2024

Great service and friendly staff. Pet friendly. The car wash gals love my little dog when I take her with me. Highly recommend Chris May as your next sales person

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Facebook Sep 30, 2024

SMT is always timely, thorough and friendly. I never dread going!

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Facebook Sep 30, 2024

I always have a great experience at SMT. The service department is excellent and friendly. Thank you😁

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DealerRater Sep 28, 2024

Great service. Timely and thorough. Waiting area is comfortable and the staff are nice and personable.

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DealerRater Sep 27, 2024

Simply the best, for both sales and service! Honest and trustworthy unlike some other local dealerships. Worth the drive!

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Facebook Sep 24, 2024

We had a great experience with SMT. We told them what we wanted and they showed us what they had to offer. Scott and Allen in sales was great and Chad in finance was a pleasure to deal with. It all made for a smooth transaction. We will buy here again. Barry Pritchett owner of Legacy Carpentry Services LLC

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Facebook Sep 23, 2024

Great customer service. We have purchased three vehicles from them and completely satisfied with them all

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DealerRater Sep 23, 2024

Have had nothing but great service with them since 2019. Very nice people great customer service.

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DealerRater Sep 20, 2024

Sand Mtn. Toyota provides timely service notifications and professional servicing of my FJ. A thorough inspection is performed to determine if other work is needed. The friendly staff treats each customer with cortousy and respect.

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DealerRater Sep 17, 2024

Very professional, courteous, friendly, helpful! Would recommend to everyone to do business with them. Parker Rains is a fantastic sales rep!

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Facebook Sep 16, 2024

Great customer service (Sales floor and Service department). We have purchased multiple vehicles from Sand Mountain Toyota and will be a future customer for sure.

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DealerRater Sep 14, 2024

Very friendly employees they give great customer service, very happy I sure will come back to see them

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Facebook Sep 13, 2024

Good helpful friendly people!

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DealerRater Sep 12, 2024

Brought our Highlander in for service. Just as was the case when we bought it, everyone was very friendly. The service was quick and easy.

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DealerRater Sep 11, 2024

Fast, friendly, courteous. Great service & experience at every visit that we have been there. They do excellent quality work, never add expensive add on’s that you do not need. Jason Noojin, service advisor does a superb job and treats us like family.

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DealerRater Sep 11, 2024

God Friendly. 🙌🏻 I’m so glad someone in the USA still puts God over pets! 🙂

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DealerRater Sep 9, 2024

The service was exceptional. I was highly impressed with the professional staff and the attention to detail.

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DealerRater Sep 9, 2024

I been at a lot of Toyota places, Sand Mountain Toyota is the best so far! They always keep you informed on everything! Great Customer Service

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Facebook Sep 8, 2024

We had the best experience purchasing our new car! Parker was exceptional, kind, and honest. We did not spend all day at the dealership as we have at other places which was great! Definitely recommend!

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DealerRater Sep 6, 2024

No high pressure selling! Very comfortable and enjoyable buying experience. Good selection of vehicles on lot. Competitive pricing.

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Facebook Sep 5, 2024

I drive from Gadsden to this location because the service and quality they actually use Toyota parts unlike team one of Gadsden. They offer loaner cars team of Toyota doesn’t. I just had my drive belt, water pump, thermostat an coolant flush as well as my level kit torqued to correct specs. As well as an oil change… team one takes 7 hrs to change just the oil with an appointment! Sandmountain did all that work in 4 hrs great staff and amazing management sandmountain gets 5 stars ⭐️ ⭐️⭐️⭐️⭐️

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Facebook Sep 5, 2024

The service was great. They are the best and their people are very nice and friendly

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DealerRater Sep 5, 2024

Always provide prompt service! Everyone is very informative and polite! Never overcharge or do unnecessary work!

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Facebook Sep 4, 2024

We were able to get an appointment for oil change the day before we were leaving town. Although there was a slight glitch with booking the appointment, Dustin and his team took care of it promptly and gave us great service.

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DealerRater Sep 3, 2024

Sales and Service are always friendly , accommodating and respectful to all. Always enjoy visiting this dealership.

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Facebook Sep 3, 2024

Godly, family, friendly environment. From service to sales, there’s no better dealership around.

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Facebook Aug 31, 2024

Very friendly and helpful.

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DealerRater Aug 30, 2024

Drew was great to work with! He was quick to answer any questions and made the process very easy! I will definitely be back to purchase from him!

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DealerRater Aug 28, 2024

Definitely, go to Sand Mountain Toyota to have your car serviced. Also, buy your Toyota vehicles at SMT. They are the best of the best. Matt Formby in service is your service guy. Very nice, kind and knowledgeable.

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DealerRater Aug 27, 2024

Great people making purchasing a car easy. No pressure and they go out of there way to help.

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DealerRater Aug 23, 2024

I always get excellent service at Sand Mountain Toyota. The staff is friendly and efficient.

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Facebook Aug 21, 2024

Nice folks. Dealership is clean and efficient.

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DealerRater Aug 21, 2024

Always courteous & helpful. Would choose them again. Best dealer ship I have ever used. Blessed to have them in our town.

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DealerRater Aug 20, 2024

Josh was great , got in at appointment time . Easy in and out appointment car was washed .

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DealerRater Aug 16, 2024

Timely repair. Provided options with different cost scenarios. resolved all issues. Friendly and helpful. Made recommendations for future work.

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Facebook Aug 15, 2024

Had a great experience with service department today ! Waiting room was clean and comfortable.

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DealerRater Aug 10, 2024

Always helpful. Always makes sure I get what I need without tacking on a lot of unnecessary things. Matt is always very professional

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DealerRater Aug 8, 2024

Everyone is great there! We’ve been going there for about 5 years now. Chris sold us our car three years ago and I make appts with Matt when it’s time for an oil change. We’ve been happy with sand mountain Toyota!

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Facebook Aug 7, 2024

I’m not a dealer fan, but Bobbie went out of her way to take care of our 4Runner! I’ll be back! Thanks Ken Galyean


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